We're passionate about results and achieving our vision to improve lives and make a difference. We care deeply about our customers and each other.
We think outside the box and thrive on working through complexities. We test our ideas, listen to feedback and learn from our experiences.
We have an unwavering focus on what's important. We work efficiently to make things better and strive to make the complex simple.
We are a rapidly growing team of entrepreneurs, developers and industry experts with a shared passion for making consumer-directed care a reality. Led by an experienced and driven executive team, we have formed partnerships, built an industry-leading technology platform and a world-class team to help us achieve our vision.
Before joining team LanternPay, Brett was the CEO of our sister company Flexischools. With a strong customer focus and belief in challenging the status quo, he spent a large part of his career on the executive team at ING DIRECT building Australia's most loved bank. When he's not working with all our teams to deliver our customers a better way to get paid, you'll find him out for a run, on the golf course or planning his next exotic holiday in Carol the caravan.
Chief Executive Officer
With a background in creating and launching complex fintech platforms, Stephen has experience spanning product and systems development, technology, sales and marketing. For LanternPay, Stephen develops and executes the platform strategy, distilling complex stakeholder requirements into a simple, scalable solution to achieve our social ambitions. When he's not rallying our product team, you'll find him zooming around, piloting an aircraft or on his electric skateboard.
General Manager, Product | Co-Founder
A life-long software developer, Chris was a lead R&D engineer for Siemens in the US before becoming the founding CTO of our sister company Flexischools and creator of our proprietary technology. Driving a tech strategy of continuous delivery and evolutionary architecture, Chris fosters a strong connection to our goal to simplify the claiming process for our customers. When he's not overseeing development, he's volunteering with the NSW SES or bingeing on terrible science fiction.
Chief Architect | Co-Founder
Tom’s time in London and NY helping clients identify and implement their strategic goals prepared him well for his role with LanternPay, where he’s led the product development and successful launch of our NDIS plan management solution. With a passion for delivering change, Tom launches and operationalises our products so we can provide a great experience for our customers. When he’s not ensuring ops are running brilliantly, Tom likes to keep fit and spend time outdoors.
Chief Operating Officer
Zubin brings more than 15 years' experience in the technology sector to his role at InLoop, having previously held the position of Innovation Manager at WiseTech Global. Zubin thrives on delivering value to customers and developing teams who love coming to work. When he is not working on innovative solutions, Zubin enjoys spending time with his three young kids, wife and two dogs and taking (forcing) his kids on long hikes!
Chief Technology Officer
Emma-Louise drives the optimisation and streamlining of our Customer Support function to enable the team to provide excellence in customer service for our LanternPay user community. Emma-Louise has a background in law and social work and brings a wide array of experience in service roles as well as a passion for bringing about positive change in communities. When Emma isn't working her magic on our operational processes, she's spending quality time with her young family.
Head of Customer Operations
Zarah is all about our people! She passionately supports them to thrive and succeed so we can deliver on our vision. With broad people and culture experience spanning professional and financial services and fintech, Zarah ensures we match the best people with the right InLoop roles, and fosters an optimal culture for them to operate in. When she’s not coaching and mentoring, you might find her at the beach…between driving her kids to their activities and social events.
General Manager, People and Culture
12 years of personal experience supporting his daughter's high and complex needs motivated Mick to establish an innovative healthcare service provider business delivering results for kids through intensive therapy. Having seen firsthand that greater efficiency for providers results in significant patient benefits, Mick brings his passion and finance experience to LanternPay's mission. Mick enjoys family time with his wife and two daughters and sneaking in the occasional round of golf.
General Manager, Provider & Partnerships
Simon leads our markets team delivering growth for our platform across industries. Formerly the CEO of HICAPS, Simon draws on broad experience from health claiming, e-commerce, banking and consulting to help our clients improve customer experiences through digital transformation. When he's not being a change agent specialising in digital disruption, collaboration and leadership, you'll find him in the kitchen refining his bread baking skills.
General Manager, Markets
Rehan brings his lived experience with disability and passion for building and growing businesses to shape and deliver LanternPay's strategy for the NDIS. He combines skills gained from over a decade in investment banking with his desire to improve the way individuals, plan managers and providers transact. When he's not living and breathing the NDIS, you'll find him restoring cars to their former glory.
General Manager, Disability
Prior to LanternPay, Andrew held multiple senior roles at Westpac, was Chief of Staff to a Federal Govt Cabinet Minister and spent 10 years in the RAAF as a fighter pilot. Andrew brings this diverse experience to help large government and commercial insurance schemes connect to LanternPay, transforming their service provider experience and operations. When he's not talking technology, he'll be in Canberra with his wife and three daughters (or off on a day trip to the snow!).
General Manager, Marketplace
Mirinda drives the development of our offering for self-managing NDIS participants. Prior to this role, Mirinda spent some time as a management consultant (including in NDIS headquarters in Geelong) and brings this experience to the role. When she’s not driving forward product development, she likes to be outside at the beach or doing a triathlon.
General Manager, Participants